1. Coverage of this Statement
This Statement covers all the Personal Data processed and/or collected from you when you are registered as a Member to join our Membership program or are requiring us to provide service, and states how we will use, collect and protect your Personal Data and its relevant legal rights.
2. Collection of Personal Data
2.1 ) For the purpose of providing you with our service and products, you will be required to provide your Personal Data to us in following situations: when you register and open an on-line account, when you visit our website (including but not limited to www.Artelli-meta.com, (herein after referred to as “Artelli Metaverse”)), when you have transactions with us, when you join in our VIP or membership program (“Membership”), when you conduct gift redemption / cash or discount voucher request, when you submit any suggestions or advices to us, and/or when you are required to verify your identity.
2.2 ) We will require you to provide us with the following personal data, including but not limited to name, phone number, email address, correspondence address, gender, date and month of birth, age group, payment details, purchase and order details, delivery details, occupation, education/qualification, and/or personal interests.
2.3 ) All the Personal Data will be collected on a voluntary, open and fair basis. Certain Personal Data are essential for providing specific service and if you fail to provide your Personal Data as requested for each specific service, we may not be able to provide you with such products or services. By providing your Personal Data to us, you acknowledge that such provision is fair and reasonable in the circumstances.
3. Purpose for Collecting Personal Data
Artelli Metaverse will collect your Personal Data for following purposes:
3.1 ) for the provision of products, services and/or facilities by Artelli Metaverse and its affiliates (herein after referred to as “Artelli Metaverse ”) / its service providers (who are engaged by us to assist with providing you our services) to you. Such products and services shall be limited to fashion, footwear, bags, eyewear, accessories, watches, jewelry, stationery, lifestyle items, trendy items, cosmetics, personal care items, beauty items, high-technology devices, food and beverages;
3.2 ) for data processing, communications, marketing, promotions, client management, public relations and/or direct sales promotions.
3.3 ) for the application, establishment, operation and administrative management of the client, Membership or user’s account and its records.
3.4 ) for carrying out your instructions or responding to your enquiries, complaints and advice.
3.5 ) for payment purposes and handling of bills for products, services and/or facilities provided by Artelli Metaverse.
3.6 ) for verification and identification of personal ID information.
3.7 ) for use of the online services available at Artelli Metaverse websites, or any of the websites of Artelli Metaverse and/or through other telecommunication channels;
3.8 ) for forming part of customer data base necessary for the operation by Artelli Metaverse; and/or
3.9 ) for observing any legal, judicial, governmental or regulatory requirements of the relevant jurisdictions including any disclosure or notification requirements to which Artelli Metaverse or other class of data recipient, are subject and reasonably believe such disclosure or notification is necessary for the protection of rights of Artelli Metaverse or any other third parties.
Artelli Metaverse will take all possible measures to ensure the personal data collected are accurate enough. Meanwhile, we would be very appreciated if you could provide us with as accurate personal data as possible when you register as a user or apply for the service of Artelli Metaverse or when you update your personal data.
5. Personal Data Disclosure and Sharing
5.1 ) Artelli Metaverse is duly authorized to disclose your personal data to the following persons and/or entities in order to achieve the purpose of collecting such personal data, unless otherwise duly notified by you when you are registered as a user or later on.
5.1.1 ) Employees and management team of Artelli Metaverse
5.1.2 ) the owner or authorized licensee of the brands which are managed or operated by Artelli Metaverse, while the scope of the products and services shall be limited to clause 3.1 above;
5.1.3 ) supplier of Artelli Metaverse or any other third party designated by Artelli Metaverse (who are engaged by us to assist with providing you our services);
5.1.4 ) other business associates, such as operators of our Membership programs, or any other operators involved in when provide customer care service or fulfil customer requests;
5.1.5 ) banks, financial institutions, credit reference agencies, credit, debit or charge card companies, and / or any other payment platforms; and/or
5.1.6 ) the court or regulatory authorities with subpoenas, court orders or for the purpose of legal process
5.2 ) The Personal Data you provide to us may also be sourced from or transferred to multiple jurisdictions for any of the aforesaid purposes.
6. Access and Correction
6.1 ) You are entitled to know :
6.1.2 ) whether Artelli Metaverse keeps a record of any of your Personal Data; and
6.1.3 ) the categories of the Personal Data mentioned above in clause 6.1.2)
6.2 ) You are fully authorized to correct or edit your Personal Data at any time, including whether you want to receive any information about direct marketing purpose, promotional offers and new products and services, and/or deletion of your subscriber or Membership account.
6.3 ) In any case you intend to access or correct your Personal Data, please e-mail to us at email@example.com. Artelli Metaverse will, upon satisfying itself of the authenticity and validity of the access or correction request, make every endeavor to comply with and respond to the request within the period set by the statutory requirement.
6.4 ) If permitted by the relevant statutory, Artelli Metaverse is entitled to charge a reasonable fee for our processing of any data access request.
7. Secrecy and Security
Data security is our top priority. We strive to ensure that your Personal Data will be protected against unauthorized or accidental access, processing or erasure. We maintain this commitment to data security by implementing appropriate physical, electronic and managerial measures to safeguard and secure your Personal Data. Encryption technology, such as SSL, may be employed for the transmission of Personal Data collected online. Meanwhile, our web servers are protected by data security measures and our systems are monitored to prevent any unauthorized access. However, you are also invited to protect against unauthorized access to your Membership or log-in account, password, payment and credit card details, and delivery details.
8. Retention of Personal Data
Your Personal Data will only be retained for as long as is necessary to fulfill the original purpose for which it was collected, unless contrary to any applicable statutory requirement.
9. Amendment to this Statement
9.1 ) We may amend this Statement from time to time. If we make any substantial amendments in the way we use your Personal Data, we will notify you by posting a prominent announcement on the Artelli Metaverse Websites. You agree that such posting will constitute sufficient and adequate notice to you of the amendments.
9.2 ) You agree that your continued use of our products or services after such amendment will constitute your acceptance of and agreement to be bound by the modified Statement.
10. Direct Marketing
Artelli Metaverse may contact you from time to time to provide the latest information on our products and services / Membership program. If you do not wish to receive these updates, please reply the email in our promotional materials to inform us to unsubscribe. In accordance with the statutory requirements, Artelli Metaverse will honor your request not to use your Personal Data for the purposes of direct marketing. Unless otherwise instructed as the above, Artelli Metaverse may use any of your Personal Data collected in the normal course of our business for direct marketing purposes.
11. Links to third parties’ websites
12. General Issues
12.1 ) By signing in the Membership form, or logging in as our subscriber, or registering as our member, or continuing your browsing of Artelli Metaverse Websites, you agree to comply with the Statement set out above.
12.2 ) This Statement shall be governed by and construed in accordance with the laws of Hong Kong SAR, China. Where Artelli Metaverse 's operations are subject to privacy legislation other than that of Hong Kong SAR, China, then this Statement shall be applied so far as practicable and consistent with such local legislation.